Description

Learning Outcomes: Digital Transformation & Innovation Program 

1. Understand the core principles of digital transformation and how they apply to public and private sector organizations. 
2. Explore emerging technologies such as cloud computing, AI, and data analytics, and their role in driving innovation. 
3. Learn how to assess digital maturity and identify opportunities for transformation within an organization. 
4. Gain skills in mapping customer journeys and redesigning processes for digital efficiency and impact. 
5. Develop strategies for leading change, overcoming resistance, and building a culture of innovation. 
6. Analyze real-world case studies to understand successful digital transformation initiatives and common pitfalls. 
7. Learn how to align digital initiatives with business goals, stakeholder needs, and policy frameworks. 
8. Apply design thinking and agile methodologies to solve problems and prototype innovative solutions. 
9. Build confidence in using digital tools for collaboration, project tracking, and data-driven decision-making. 
10. Prepare to champion digital transformation efforts within your team or organization, regardless of your technical background.